All orders are placed in Euros (EUR). Prices shown on the site include VAT where applicable.

We accept all major credit and debit cards (Visa, Mastercard, American Express). Payment is processed securely at checkout.

We process orders quickly, but if you need to make a change, please contact us at info@thehamptonhomeshop.com as soon as possible. We will do everything we can to help, though we cannot guarantee amendments once an order has been dispatched.

We deliver across the European Union. If you are unsure whether we ship to your country, please reach out before placing your order and we will confirm.

Delivery times vary depending on your location and the item ordered. Standard delivery is typically 5–10 business days within the EU. Larger furniture pieces may require additional lead time, which will be noted on the product page.

Express options may be available for certain items and destinations. Please contact us at info@thehamptonhomeshop.com before placing your order if you have a specific delivery date in mind.

We want you to love what you receive. If for any reason you are not satisfied, you may return most items within 14 days of delivery, provided they are unused, in their original packaging, and in the same condition as received.

Email us a info@thehamptonhomeshop.com with your order number and the reason for your return. We will guide you through the process.

Return shipping costs are the responsibility of the customer, unless the item arrived damaged or we made an error with your order. In those cases, we will arrange collection at no cost to you.

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.